This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High school diploma or equivalent
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Effective computer and consumer electronics skills
Ability to use personal computer and relevant software applications including the billing system
Ability to handle irate customers and resolve issues