A Professional Working Proficiency level of Spanish and English
Proficiency in general office automation including operation of Sfax application, copy machines and multi-line phone systems.
Ability to understand and apply standard operating procedures.
Minimum typing speed of thirty-five (35) words per minute
Intermediate knowledge of MS Word and Excel
Knowledge/experience with cloud-based webinar applications (e.g. ZOOM)
High School Diploma or GED.
1-2 years' experience in professional customer service environment
Solid typing skills (i.e. 35 wpm)
The employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.
The employee frequently is required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
