829 Client Service Representative jobs in Garland,TX

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Patient Registration Representative

Parkland Health Hospital System

Dallas, TX 75235

~ 27 min OnsiteBilingual Preferred

Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
Patient registration experience preferred.
Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores.
Must be able to demonstrate competency required as applicable to specialty area.
Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills.
Bilingual skills preferred.
Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes.
Must have working knowledge of medical terminology.
Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment.
Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third-party payors, physicians, patients and the system.
Must be able to solve problems within the guidelines of established policies and procedures.
Must be able to adjust to multiple demands, shifting priorities and rapid change.
Virtual Care Only: Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.
Virtual Care Only: Must be able to recognize and escalate clinical decision making to appropriate team members of the multidisciplinary team.
Virtual Care Only: Must demonstrate strength in documenting within an electronic health record with ability to effectively problem-solve when faced with decision-making challenges and escalate as appropriate.
Virtual Care Only: Confident with technology, specifically electronic medical record, video encounters and computer applications.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Ensures patient and family comfort, safety, privacy and confidentiality at all times.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Adapts work methods to specifically accommodate the population-specific care needs (physical, psychosocial, cultural, age/developmental) of each patient.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Greets patients and families making them feel welcome and wanted.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Assists patients and families with directions, inquiries and information as requested. Ensures needs are addressed satisfactorily.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Keeps patients and families informed of wait times and any other circumstances that may impact the visit.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Stays cognizant of clinical/area needs to facilitate patient care and flow.
Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Assess patient experience at the end of each visit to determine if patient needs were met.
Coordinates clinic/area activities and facilitates business processes according to standards. Performs pre-visit activities to gather patient information from internal and external service or entities to ensure information is available to the clinic team for the visit.
Checks the patient into the clinic. Correctly identifies patient prior to performing tasks.
Reviews and updates patient account to ensure registration and coverage is current and complete.
Confirms or verifies coverage as needed.
Identifies and refers patients for financial counseling as appropriate.
Performs upfront cash collections; receives, verifies and posts money transactions following Parkland cash management policies and procedures. All monies must be accounted for through the patient accounting system and/or point of sale system.
Verifies and completes daily reconciliations that ensure cash transactions are handled accurately and deposits made daily.
Assists with the process of internal and external appointments, referrals and information retrieval. Schedules appointments in accordance with clinical team directive and patient desires/availability.
Performs charge capture and charge reconciliation to ensure encounters are complete and closed in a timely manner.
Documents (paper or electronic) completely, accurately, legibly and timely. Ensures applicable documentation is obtained for registration and patient visit. Provides explanation for all requested forms to ensure patient understanding.
Performs data entry/documentation of patient care intake information.
Performs data entry/documentation of patient encounter.
Assists with maintenance of clinic supplies and equipment. Assists with stocking and inventory of supplies, as appropriate.
Keeps appropriate persons informed of status of supplies and equipment.
Completes requisition documentation for supplies, equipment and services, as applicable.
Complies with proper hand hygiene (hand washing/hand sanitizer gel/foam use).
Applies or practices proper infection control methods.
Identifies, corrects and/or reports safety hazards at the time of discovery.
Identifies and/or facilitates maintenance problems with equipment, initiates requests for work order, and removes from patient care area, as appropriate.
Informs Environmental Services when additional cleaning activities are needed.
Elevates critical incidents and information regarding any quality-of-care concerns to multidisciplinary team.
Participates in the unit performance improvement initiatives.
Meets expected performance quality measures as outlined for area(s) or responsibility.

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New, Posted 18 hours ago

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Area Manager II

Amazon.com Services LLC

Dallas, TX 75215

~ 27 min OnsiteFlexible Schedule

2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

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New, Posted 20 hours ago

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Operations Specialist

Lifespace Communities

Garland, TX 75049

$160,700-$233,000/yr

Requires Travel

Bachelor's degree required
Active Nursing Home Administrator license required
7+ years as an Executive Director in a CCRC

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Time Clerk

Methodist Health System

Plano, TX 75075

No Experience

New, Posted 1 day ago

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Client Service Representative (CSR)

Fisher Investments Careers

Garland, TX 75040

New, Posted 5 hours ago

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Full-Time Remote Insurance Representative

AFNI

Dallas, TX 75215

$17.75/hr

RemoteEducation AssistanceHealth InsurancePaid Time Off

You must live in Texas to be eligible for this position.
Able to attend 100% of the paid training period.
Must pass a background screening
Be at least 18 years old
Have a GED or High School Diploma
Be legally permitted to work in the United States
Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
25Mbps Download/10Mbps Upload
Ping Rate – Less than 100 ms
A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
Ability to be on webcam during working hours
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Computer skills using multiple screens and applications at the same time

SmartExplore AI is experimental.

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Client Success Representative (Hybrid)

The Phoenix Insurance

Dallas, TX 75240

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Insurance Benefit Representative

Globe Life - Waisman Organization

Garland, TX

RemoteRetirement Benefit

Candidates must be based in Texas to be considered.
No prior sales experience is required—we provide comprehensive training and ongoing support.

SmartExplore AI is experimental.

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Work From Home Sales Coordinator

HMG Careers

Garland, TX

RemoteChat NowFlexible ScheduleHealth Insurance

Laptop or computer with camera is required.
Possession of, or willingness to obtain a life license.
Basic computer literacy is essential.
Primary residence in USA: you must reside in North America to be eligible.

SmartExplore AI is experimental.

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Production Scheduler I

Abbott Laboratories

Plano, TX 75086

~ 24 min OnsiteEducation AssistanceRetirement Benefit

Intermediate experience utilizing MRP and ERP systems.
Proficient in MS Office, strong Excel skills.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work onsite within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Multitasks, prioritizes and meets deadlines in timely manner.
Strong organizational and follow-up skills, as well as attention to detail.

SmartExplore AI is experimental.