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Gatesville,NC

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Inside Desk Property Claims Adjuster

USAA

Chesapeake, VA 23322

Hybrid~ 1 hr 7 minUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

Paid overtime available
The salary range for this position is: $54,380 - $103,870.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Relocation assistance is **not** available for this position.
Training will be approximately 12 weeks
Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Career path planning and continuing education
In the office 3 days per week
Training will be approximately 12 weeks, Monday to Friday and hours may vary by location.
Eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday
Availability for occasional evenings and weekends based on business needs
Mandatory on-call dates
Potential evening, weekend, and/or holiday work outside normal work hours
High School Diploma or General Equivalency Diploma.
1+ years relevant property adjusting claims of moderate complexity
1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims.
Knowledge of estimating losses using Xactimate or similar tools and platforms.
Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.
Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws.
Availability for occasional evenings and weekends based on business needs
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Experience desk adjusting residential property claims to include water, roof, and personal property
File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
Currently hold an active P&C; Adjuster license
Experience working directly for a standard insurance carrier
Experience in a all center environment
US military experience through military service or a military spouse/domestic partner
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