381 Customer Service Manager jobs in Glen Burnie,MD

2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence.

GHA Technologies

Linthicum Heights, MD 21090

Wegmans Food Markets

Lanham, MD 20706

UVEye

Baltimore, MD 21201

3+ years of experience in a Customer Success, Account Manager or similar role – in Automotive SaaS.
3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations
Proven experience in managing multiple accounts and projects.
Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle. Passionate about customers.
Hunger to work in a hyper-fast paced and ever changing environment.
Superior organization and prioritization skills, along with focused attention to detail.
Commercial savvy.
Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms.
General understanding of the automotive space – an advantage!