Experienced chat and chatbot developer with experience providing technical leadership in designing and delivering conversational systems across web, messaging, and enterprise platforms within large enterprise environments.
Experience building scalable dialogue flows, integrating NLP/LLM services, implementing evaluation frameworks, and applying guardrails and responsible AI practices to support conversational experiences.
Experience supporting end-to-end delivery, including solution design, implementation, testing, monitoring, and iterative improvement.
Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).
Minimum one (1) year in a technical leadership role with or without direct reports.
Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
