5+ years of Salesforce administration, analysis, or business systems experience.
Experience supporting Salesforce environments within insurance, financial services, or similarly regulated industries.
Experience gathering requirements and translating business needs into scalable Salesforce solutions.
Hands-on experience with Salesforce configuration, automation, workflows, reports, dashboards, and security models.
Experience supporting CRM systems in a production environment.
Experience working directly with business stakeholders and cross-functional teams.
Experience managing competing priorities and supporting multiple initiatives simultaneously.
US military experience gained through military service or gained as a military spouse / domestic partner.