1946 Technical Support jobs in Hauppauge,NY

$65,000 to $80,000 per year

Competitive wage

Competitive Pay

A comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401K retirement, tuition reimbursement, and paid vacation/holidays.

Paid Time Off

401K with Employer Match and Profit Sharing

Health and Wellness Benefits

Learning and Development Opportunities

Referral Program

Recognition

Employee Stock Purchase Plan

Bachelor Degree or equivalent

Minimum three (3) years experience creating technical documentation

Strong understanding of technical writing principles and documentation lifecycle management, and publication development processes

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Skilled in editing, proofreading, and maintaining tone, accuracy, and consistency across deliverables

This position may require exposure to export-controlled information and subject to additional security screening.

$20$22/hour

$20.00 - $22.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

3:00 PM12:00 AM

Basic technical knowledge

Shift availability is a key requirement for the position

Candidates must be comfortable consistently working this shift

Basic computer and technical troubleshooting knowledge

Must be comfortable working the 3:00 PM12:00 AM shift

Call center or high-volume customer service experience is strongly preferred.

Call center or customer service experience strongly preferred