Strong customer service, communication, and problem-solving skills.
Experience handling escalated customer concerns and complex issues.
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attestation to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Computer system experience with data entry and database documentation knowledge.
Experience handling inbound customer support calls.
Proficient with words and sheets
Self-motivated with an outgoing, positive, energetic attitude
Strong skills with Microsoft Office Suite to create presentations
Possesses excellent public speaking, communication, and presentation skills
Ability to multi-task, manage time and workload effectively with situation to detail
Ability to adapt to and incorporate new technologies, analyze new situations and apply problem-solving skills