342 Home Based Virtual Receptionist jobs in Hawthorne,CA

0 to 2 years of Loan processing experience
High school diploma or GED
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to multitask in a high stress environment
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Monitor all incoming loan doc requests
Verify home address is consistent on appraisal, title, and loan tracking system
Timely and accurate data entry into loan tracking system
Order flood and tax certs from 3rd party vendors
Order new home appraisals
The accurate and timely processing of contract orders and ordering & reviewing tax and flood certs
Confirm loan information, accurately type, order and review compliance and send package out for signatures
Gather, review and verify conditions, work with brokers, dealers and/or borrowers to get items needed to complete loan package
Works closely with underwriting until all conditions cleared
Under the supervision of the Team Lead, you will be responsible for accurate and timely processing of: A) List of needed conditions to fund to dealer, broker or borrower AND B) Completed loan packages to end lender
Re-verifying loan information, confirming loan fits in end lender's parameters and sending completed file to end lender
Correcting files and accounting when loans are redirected
Will be first point of contact for Dealers, brokers, borrowers, underwriters, insurance agents and lenders on files submitted
Keep track of conditions and loan expirations
Maintain compliance with all company policies and procedures