Associate or bachelor's degree in Facilities Management, Business Administration, or a related discipline
Experience supporting distributed retail portfolios or multi-site facilities operations
Familiarity with facilities management KPIs, SLAs, and vendor performance management practices
Experience coaching or training vendors on systems, procedures, and service expectations
Knowledge of vendor management processes and third-party service coordination
Experience supporting operational reporting, process improvement initiatives, or data analysis activities
Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency