854 Engineer jobs in Helotes,TX

The salary range for this position is: $69,920 - $133,620.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Comprehensive medical, dental and vision plans

401(k)

Pension

Life insurance

Parental benefits

Adoption assistance

Paid time off program with paid holidays plus 16 paid volunteer hours

Various wellness programs

Continuing education

In the office 4 days per week

Bachelor's degree; OR 4 years of relevant education and/or experience.

3-5 years of infrastructure operations experience

Experience supporting 24x7 enterprise environments

Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization

Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms

Experience supporting financial services, insurance, healthcare, or other highly regulated industries

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V.

Solid grasp of TCP/IP, DNS, and DHCP is crucial.

Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments.

Experience with Docker and especially Kubernetes is a significant advantage.

Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure.

Possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services.

Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes.

A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential.

Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value.

Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments.

Discretionary company-sponsored annual bonus program

Access to health, vision, and dental insurance

Paid time off

401k matching program

Paid parental leave

Educational reimbursement

Full time

Bachelor's Degree in Information Technology, related field or equivalent experience.

5+ years of relevant experience required

Experience designing, implementing, and scaling GRC, CCM, or compliance automation solutions within a regulated environment required

Experience in Python or comparable automation technologies, proficient in developing, integrating, and supporting automated workflows and REST API-based data integrations across multiple enterprise systems required.

Hands-on experience integrating security-control data sources into a GRC / CCM evidence pipeline for continuous control testing required. This includes normalizing API, telemetry, configuration, vulnerability, identity, ticketing, and assessment data into control-level evidence, exception logic, ownership, frequency, and audit-ready records across at least three domains such as CNAPP / CSPM, SIEM / security data lake / XDR, CTEM / VM / ASPM, DSPM, ITSM, IAM, GRC / CCM, or AI/agent governance required.

Experience building LLM-backed agentic workflows on Azure AI Foundry, GitHub, or open-source frameworks preferred.

Familiarity with NIST AI RMF, the OWASP LLM Top 10, or comparable AI risk frameworks preferred.

Professional certification, e.g. Security+, Network+, OSCP, GIAC, CEH preferred.

$22.00 - $28.00/hr

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Willingness to work overtime and shift work

Shift work

Mechanical aptitude

Proficiency in MS Office, particularly Excel

Experience with tubing and pipe-fittings

Understanding of basic fluid flow and gas flow and pressure

High School Diploma

Willingness to work overtime and shift work

Ability to read AutoCAD drawings a plus but not required

Experience in board operations is preferred

Training will be provided for operations with SCADA software.

Now Hiring Part-Time Positions.

A U.S. Citizen or permanent resident with a valid Green Card

High School Diploma or GED

Meet Tattoo Guidelines

No Major Law Violations

No Medical Concerns

85 ASVAB Score: General Maintenance (GM)

Prior skills or experience relating to this career