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Responsibilities include responding to user inquiries, troubleshooting hardware and software issues, and supporting routine system upkeep to ensure reliable and efficient technology performance throughout the organization
Installs, supports, and upgrades computer hardware and software
Seasonal position requiring strong problem‑solving skills, attention to detail, and a commitment to high‑quality customer service
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs
Troubleshoots PC hardware and software problems
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Monitors servers and network applications
Ability to effectively communicate to end users and work in a team environment
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Assists in the daily operations of the Information Technology Department by providing comprehensive support across PC maintenance, help desk functions, and server administration
Ability to work nights, weekends and holiday periods to meet business needs
Provides end users support through the phone, email or in person
Meets Six Flags's attendance requirements as outlined in Six Flags's attendance policies
Ability to demonstrate working knowledge of personal computer in a Windows environment
Assists with troubleshooting network infrastructure problems
Ability to demonstrate knowledge of PC software and Microsoft Office Suite
Processes user requests for reports and answers questions from users
Inputs data into computer