Bachelor's degree in Information Technology, Management Information Systems, Business, Finance, or equivalent experience.
Experience supporting business-critical applications or enterprise platforms.
Strong system administration and application support experience.
Excellent analytical and problem-solving abilities.
Experience creating operational reports and analyzing business data.
Advanced Microsoft Office 365 skills, including Excel, Word, PowerPoint, Outlook, and Teams.
Ability to manage multiple priorities while maintaining strong attention to detail.
Excellent verbal and written communication skills.
Proven ability to work independently and collaborate effectively across teams.
Application Administration
Business Analysis
Systems Support
Reporting & Analytics
SQL
Process Improvement
Data Analysis
Automation