1466 Account Risk Engineer jobs in Houston,TX

$33.00 - $37.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Candidates must demonstrate strong physical printer knowledge, systematic troubleshooting, and independent diagnostic judgment.

Enterprise Print fundamentals must already be established.

End-to-end troubleshooting, print engineering

End-to-end troubleshooting,print engineering

Expert Level

Printer Hardware & Mechanics: LaserJet/MFP architecture; trays, rollers, sensors, paper paths, fusers, imaging/transfer systems, formatter boards, scanner/ADF and finishing components

Print Quality & Diagnostics: Recurring jams, print-quality defects, calibration, consumables, device error codes, page counts, prior repairs and controlled comparisons

Firmware & Configuration: Firmware updates/rollback, Embedded Web Server, device settings, event logs;

Networking & Fleet: TCP/IP, DNS/DHCP, SNMP/SNMPv3, remote diagnosis, monitoring and fleet configuration;

Windows Print & Security: Print spooler, queues/servers, enterprise drivers, mapping, IPP/IPPS, certificates/TLS, authentication and Secure Print;

Validation & Evidence: Lab reproduction, A/B testing, regression validation, clear evidence packages, remote-versus-onsite judgment and repeatable support playbooks

Preferred: fleet and escalation experience. Enterprise fleets, Managed Print Services, OEM support, multi-vendor devices and complex escalations are valuable. Technical depth matters more than tenure or title.

Trainable after hire. HERO Lab processes, WXP, Intune/UEM, PowerShell, APIs, automation and customer-specific workflows

HP FutureSmart or comparable OEM systems are helpful

HP Web Jetadmin or similar tools are preferred

Universal Print is a plus

Experience with HP-specific tools is helpful, not mandatory.

$250K - $350K (total compensation)

Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network)

Health Savings Account (HSA) with company contributions

401(k) with company match (100% match up to 3% + 50% match up to 6%)

Company-paid life insurance and AD&D; coverage

Short-term and long-term disability coverage options

Supplemental benefits including accident, critical illness, and hospital coverage

Wellness programs, including incentives up to $300 annually and a no-cost weight management program

Virtual healthcare options, including $0 virtual visits in many cases

Additional voluntary benefits including legal services and pet insurance

Competitive PTO plan for exempt and non-exempt employees

Full-time

This is a full-time position.

Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Bachelor's degree in business, engineering, marketing, or related discipline required.

10+ years of experience in enterprise sales, strategic account leadership, or global partner management, with a strong focus on data center clients, preferably in cooling or HVAC equipment sectors

Experience managing hyperscale and colocation data center customers.

Proven track record managing large, complex, global accounts and delivering transformational customer partnerships

Must be authorized to work in the USA.

The employee is regularly required to sit.

The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.

The employee is occasionally required to stand.

The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

MBA or equivalent advanced degree preferred but not required

Preferably in cooling or HVAC equipment sectors