1155 Analyst Loan Administration jobs in Houston,TX

$30.00 - $40.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Monday-Friday, 7:00 AM-4:00 PM

5+ years of experience in desktop support, end-user computing, service desk, technical support, or a comparable IT support environment.

Strong Windows 10/11 administration and troubleshooting experience.

Hands-on Microsoft 365 support **and day-to-day administration experience**.

Experience administering Active Directory and Microsoft Entra ID, including user provisioning, account maintenance, group management, access requests, and basic identity troubleshooting.

Experience supporting desktops, laptops, printers, peripherals, and mobile devices.

Experience providing both onsite and remote technical support in an enterprise environment.

Familiarity with ITIL principles and structured IT service management processes.

Experience supporting executives or other high-visibility business users.

Microsoft Intune and endpoint management experience.

Microsoft Defender or related endpoint security experience.

Apple/macOS support experience.

Experience supporting a geographically distributed organization.

CompTIA A+

ITIL Foundation

Microsoft Fundamentals or related Microsoft certifications

Apple Device Support