Minimum of 3 years' experience with Sabre GDS
Demonstrated proficiency in core commands - including PNR construction, fare pricing (WPNI/WP), ticketing, exchanges and reissues without reliance on Sabre automation or scripting tools
Minimum of 2 years' international booking experience, including complex multi-segment international itineraries, multi-carrier routings, and international fare construction
Experience with restricted government fares, City Pair Agreement (CPA) ticketing, or GSA contract fares strongly preferred
Fluency and comprehension in the language requirements for the specific point of sale
Accent neutral verbal/written communication skills as verified by an GBT-approved formal test if applicable
Strong listening skills: active listening; able to appreciate the context of the government traveler's experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for the Customer
Experience supporting U.S. government, federal agency, or Department of Defense travel accounts is strongly preferred
Familiarity with the Joint Travel Regulations (JTR) and applicable DoD travel policy
Experience with Defense Travel System (DTS) or knowledge of how DTS authorizations interface with TMC bookings
Understanding of City Pair Agreement (CPA) fares and mandatory use requirements
Experience managing travel modifications driven by orders changes, mission adjustments, or emergency re-routing
Sensitivity to the operational context of military travelers, including urgency, confidentiality, and duty-of-care obligations
All candidates will complete a Sabre native proficiency assessment prior to offer