1499 Service Agent jobs in Houston,TX

Recruitment incentive up to $40,000

U.S. citizenship is required.

Possess a current valid driver's license.

Must be REAL ID compliant.

Use your **official name** on your application as it appears on your valid government identification (i.e., REAL ID Driver's License, State ID, Passport).

Must be at least 21 years old at the time of application.

Submit to a drug test** prior to your appointment and random drug testing while you occupy the position.

Disclose any prior drug use, attempted use, and/or experimentation.

Obtain a **Top-Secret Clearance** and retain it during your career.

This position requires an automatic credit check after initial qualifications are met.

Carry and use a firearm**. Maintaining firearm proficiency is mandatory.

You will be ineligible to occupy this position if at any time you have been convicted of a misdemeanor crime of domestic violence, unless you received a pardon, or your conviction was expunged or set aside.

Sign a mobility agreement** stating your willingness to accept assignments anywhere within the United States and overseas.

Must have uncorrected vision of at least 20/100, correctable to 20/20 in each eye. LASIK, ALK, RK, and PRK surgeries are acceptable if required post-surgery visual tests are passed: Lasik (3 months), PRK (6 months), ALK/RK (1 year) waiting periods apply.

Hearing loss, as measured by an audiometer, must not exceed 25 decibels** (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges.

Candidates are required to **complete an intensive 13-week training at the Federal Law Enforcement Training Center (FLETC)** in Glynco, GA, followed by **specialized 18-week training at the James J. Rowley Training Center** in Laurel, MD. Failure to pass the training program may result in separation from the Secret Service.

Annual base salary for newly appointed BPAs varies per grade, from $51,632 - $124,717 per year.

Newly appointed Border Patrol Agents will be offered up to a $20,000 incentive.

Up to $30,000 in additional incentives distributed over the next three years.

Additional $10,000 incentive (total of $20,000)

Health, dental and other insurance plans

A generous annual and sick leave program

Participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering

After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and Border Patrol-specific operations, and other courses.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

**full-time,**

**Experience:** One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR **Education Substitution:** A bachelor's degree or successful completion of a full four-year course of study in _any field_ leading to a bachelor's degree from an accredited college or university; OR **Combination of Experience and Education:** A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

**Experience:** One year of specialized work experience that shows you have the skills necessary to: * Make sound judgments and decisions in the use of firearms. * Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. * Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc., OR **Education Substitution for the GL-7 grade level:** A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university;**OR** **A Combination of Experience and Education:** This will be calculated using your resume and official or unofficial transcripts submitted with your application.

**GL-9: You qualify for the GL-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:** * Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence * Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws * Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system

**GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:** * Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, Federal, or military law enforcement official * Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, Federal, or military law enforcement official * Apprehending violators of state, federal or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment

Knowledge of Immigration and Nationality Law (e.g., non-immigrant classifications, immigrant classifications, inadmissible noncitizens, removable noncitizens, derivative citizenship, 8 USC)

Knowledge of the Use of Force Policy (e.g., firearms, less-lethal devices and techniques, qualification requirements)

Knowledge of Criminal Law and Procedure (e.g., statutory authority)

Skill in Using Physical Techniques (e.g., self-defense, baton, OC spray, PLS)

Skill in Using Firearms (e.g., handgun, shotgun, M-4)

Skills in Basic Operation of a Motor Vehicle (e.g., everyday use of vehicles, parallel parking)

You must be a U.S. Citizen to apply for this position.

You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Applicants selected at the GL-5 or GL-7 grade levels must also complete and pass the Border Patrol Agent Entrance Exam.

Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

$100K+ earning potential

Comprehensive benefits including pension plan

Paid training

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance, travel, entertainment, services and more!)

Ability to qualify and maintain a Property & Casualty/Personal Lines and Life Insurance licenses

High school diploma required

Successful completion of background and credit check and drug screen

Possess a valid driver's license and an acceptable driving record

Provide proof of automobile liability insurance at time of hire

Sales experience highly preferred

College degree preferred

$10 per hour (plus tips - cash and mobile) with regular bonus opportunities

Participation in and financial benefit from our shared employee ownership program

Weekly paychecks, giving you faster access to your earned wages

Great tips featuring both cash and mobile tipping, and regular bonus opportunities for those who are eligible

For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits

For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays

Training and professional development opportunities

Morning Only

Full-Time

Consistent schedules

Must be at least 21 years of age

High school education or equivalent

Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook

Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle

Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations

Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills

Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Previous driver and/or customer service experience preferred