Applicant must have bachelor's degree and a minimum 2 years' experience or high school diploma and 10+ years of customer service experience
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customer service, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Skilled in all MS Office products
Working knowledge of ERP systems