775 Software Support jobs in Illinois

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

Marketing and Communications Intern – Events

Chestnut Health Systems

Bloomington, IL 61701

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Application Analyst

Rural King Supply

Mattoon, IL 61938

OnsiteHealth InsuranceRetirement Benefit

At least 3 years of applications support experience and bachelor's degree or equivalent combination of experience and education.
3 years' experience with Enterprise Resource Planning (ERP), Warehouse Management System (WMS), Mobile Device Management (MDM), & Human Resources Information System (HRIS) applications.
Proficient with Microsoft Office Suite or related software.
Strong understanding of retail business practices.
Ability to maintain a seated or standing position for extended durations.
Capability to lift 15 pounds periodically.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.

SmartExplore AI is experimental.

New, Posted 8 hours ago

Recommended

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Simulator Software Engineer

Constellation Energy

Decatur, IL 62523

New, Posted 17 hours ago

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CBP Office of Field Operations Virtual Career Expo - June 25

US Customs and Border Protection

Orland Park, IL 60462

Remote

New, Posted 1 day ago

Clinical Documentation Operations Specialist

Endeavor Health

Skokie, IL 60076

HybridEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Education: Associate in Nursing or HIM is required
Bachelor's degree in nursing is preferred
Certification: IL RN license, strongly preferred
ADN or RHIT, preferred
Experience: 3-5 years RN experience in an Acute Care Hospital (critical care preferred)
Must have a current IL RN license (if not already licensed, strongly preferred)

SmartExplore AI is experimental.

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Manager, Data Delivery & Operations

University of Illinois Foundation

Champaign, IL 61820

$92,000-$102,000/yr

RemoteHealth InsurancePaid Time Off

Bachelor's degree, preferably in a business-related field, Information Systems, or Computer Science
Minimum 3-5 years of experience managing technical projects or coordinating work in a data warehouse, BI, or analytics environment
Experience coordinating technical team tasks related to software maintenance, enhancements, upgrades, releases activities, work prioritization and tasks coordination across teams
Knowledge of data warehouse development processes and reporting delivery lifecycles, and production support practices
Minimum of 2 years of release management coordination supporting technical teams such as data analysts, developers, and data engineers
Practical project management experience using Agile, hybrid or similar delivery methodologies

SmartExplore AI is experimental.