975 Customer Service Associate jobs in Independence,MO

Medical, dental, life, disability, and travel insurance

Immediately vested 401(k) with company match

Paid time off

Onsite gym access

Opportunities for employee involvement in decision-making

Employee perks and supplier discounts

Earning extra revenue

Certification is paid, so you can start earning revenue while you train.

Bilingual Service Partners may earn additional revenue on this program.

Certification is paid, so you can start earning revenue while you train.

Flexible hours

Must speak and write both English and Spanish fluently.

If English is not your first spoken language, an ESL proficiency assessment is required before enrolling.

A quiet, secure workspace

A reliable hardwired internet connection meeting the program's required speeds (minimum 8 GB RAM)

A webcam

A USB noise-cancelling headset

High school diploma or equivalent.

Willingness to complete a virtual certification course, including Spanish role-play scenarios.

Background check

Photo ID verification required.

Previous experience in a high-volume (back-to-back) call environment and with auto-dialers.

A background in outbound sales, telesales, or appointment setting.

Proven experience using customer service software, CRM systems, or providing support through virtual channels (email, chat, video calls).

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Flexible Schedule

Ability to work scheduled shift hours and overtime as needed

Bilingual Spanish

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

High school diploma or equivalent

1-2 years of sales experience

1-2 years of customer service experience

Ability to read, write and speak English

Ability to work scheduled shift hours and overtime as needed

Stand for prolonged periods and lift up to 35 lbs

Required to wear a uniform

Familiarity with the latest technology and devices

Competitive base salary and compensation package

Annual stock grant

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Hourly training pay

Annualized incentive target of $18,000/year

Actual incentives vary based on performance and full-time status.

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.

Annual Stock Grant

Employee stock purchase plan

401(k)

Access to free, year-round money coaches

On-the-job training

Medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D; coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

High School Diploma/GED (Required)

At least 18 years of age

Legally authorized to work in the United States

6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)

$2,500 sign-on bonus! (subject to the terms and conditions of the award)

$16.00 to $21.00 per hour in base pay

Up to $18,000 a year in individual-based commissions

An extra $14,500 or more in individual-based commissions

A total of $65,000+ to $75,500+ annually

Premium pay such as overtime, shift differential, holiday pay, allowances, etc.

This is a commission based position with the potential to earn more.

Best in class medical, dental, and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both

Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

Five weeks of paid time off (vacation, holidays, personal days)

8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)

Up to $8K per year in tuition assistance

Discounts up to 50% off on Verizon products and services

Additional employee discounts on attractions, automotive, travel and more.

From our in-person new hire experience and award-winning training programs

Short and long term disability, basic life insurance, supplemental life insurance, AD&D; insurance, identity theft protection, pet insurance and group home & auto insurance.

Up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance

Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

Full-time

40

Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).

Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

High school diploma or GED.

One or more years of relevant experience required, demonstrated through work experience and/or military experience.

Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).

Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Experience working in a commission-based environment.

Demonstrated sales experience communicating with customers to find solutions.

Customer service experience.