256 Summitnext Technologies Sdn Bhd jobs in Indore,WV

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Eligible for an annualized incentive target of $18,000/year

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.

Eligible for an Annual Stock Grant

Employee stock purchase plan

Access to free, year-round money coaches

Receive on-the-job training

Medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays

Paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D; coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance

Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

High School Diploma/GED (Required)

At least 18 years of age

Legally authorized to work in the United States

6 months of customer service and/or sales experience, Retail environment. (Preferred)

Earning extra revenue

YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).

Quiet and secure workspace to manage a consistent flow of calls.

Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).

High School diploma or equivalent.

Background check, drug test, and fingerprinting required.

Agents must agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.

Photo ID verification is also required.

Windows 11 (most recent version, fully patched with no pending updates).

8 GB RAM or greater.

Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.

Dual monitors required.

Webcam required-you must be on camera during all class and engagement activities.

Hardwired Ethernet connection required.

Apple or Android cell phone for secondary code verification.

This opportunity is not available to residents of Delaware, Hawaii, Indiana, Michigan, Nevada, or New Mexico.

Financial services and banking experience strongly preferred-ideal agents have a background in financial services, prepaid products, credit, or banking support.

Two or more years of experience in a customer-facing call center environment, ideally with a financial institution, online bill pay service, or technical support.

Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

Background supporting elderly, disabled, or low-income populations, or familiarity with government benefits.

Ability to support callers with low digital or financial literacy.

Some clients may require continuing certification.