Bachelor's degree in technology, Engineering, or Business
5-10 years of progressively increasing responsibility as a BSA
Equivalent business experience, with extensive involvement in process analysis, process design and documentation
Involvement in complex, large scale and high impact projects/platform implementations that add significant business value.
Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution.
Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery.
Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality.
Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution.
Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
Has direct participation and experience with multiple software platform implementations.
Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff.
Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle.
Understanding data systems, databases, software development life cycle, and information and application architecture.
Experience leading the development of UAT and QA testing plans and cases.
Ability to learn and adapt to new software and technology.
