414 Support jobs in Irving,TX

The pay range for this position is $21.00 - $21.00/hr.
This is a Contract position based out of Arlington, TX.
This is a fully onsite position in Arlington,TX.
Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable.
Collect incident details
Communicate with customer contacts on and offsite
Notify ER Specialist (ERS) of any technical assistance needed by customer or response crew or self.
Document in ticketing system with data entry accuracy. (2nd phase after some training)
Communicate with responding teams during response at required update times logging calls with accuracy and clarity. (2nd phase after some training)
Then also dispatching the internal team or 3rd party offices
We obtain all the job documentation - summary of events then we put it into our ticketing systems
The Customer Support Specialist (CSS) is a primary GROC call center representative who is expected to perform significant administrative tasks pertinent to the calls received, tickets created, and expectations as shown below.
It is further expected that when any questions, concerns or issues arise the CSS communicates with the Emergency Response Specialist (ERS) immediately to ensure accurate, clear processes are followed and opportunities for learning are had.
Shift schedule is as follows for 2 weeks --- 2 days on- 2 days off ---- 2 Days on 3 Days off ---- 3 days on- 3 days off--- Cycle repeats every 2 weeks
Saturday to Sunday - 6AM to 6PM

SmartExplore AI is experimental.

Recommended

Application System Analyst II - IS Support Imaging

CHRISTUS Health

Irving, TX 75039

Recommended

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Medical Support

US Navy

Irving, TX 75061

New, Posted 1 hour ago

Recommended

Border Patrol Agent (BPA) Entry Level - New Hire Sign-On and Retention Incentives

U.S. Customs and Border Protection

Arlington, TX 76010

$51,632-$92,219/yr

Urgently HiringBilingual Preferred

New, Posted 1 day ago

Recommended

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Patient Care Technician

DaVita

Fort Worth, TX 76102

Flexible Schedule

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Service Technician (62035)

Dallas, TX 75228

~ 24 min Onsite

Six months to one-year general maintenance and safety experience.
Basic computer skills/knowledge required to perform job functions.
Regularly performs manual, task-oriented work under direct supervision.
Working knowledge of HVAC
Required to provide own (industry specific) hand tools.
Lifting up to 50 pounds.
Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
Ability to work with both hands for frequent grasping and manipulation.
Push or pull items and reaching overhead.
Operation of a motor vehicle onsite, if applicable.
Exposure to all weather conditions.

SmartExplore AI is experimental.

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Traveling Retail Merchandiser

SAS Retail Services

Irving, TX 75061

$13.75/hr

Requires TravelChat NowHealth Insurance

This is a traveling position that requires regular travel as a primary requirement of the role.
Travel roles may require various degrees of travel up to 50% or more of the time.
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Interested in traveling within and outside of your home state, with overnight hotel stays

SmartExplore AI is experimental.

New, Posted 2 hours ago