572 Technical Writing jobs in Java Village, NY

Spectrum

Buffalo, NY 14203

Attention to detail and excellent customer service
Positive phone demeanor
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Knowledge of Bulk/MDU offerings, technical requirements, and billing
Strong verbal and written communication
Knowledge of billing systems and troubleshooting for Video, Internet and Voice services
High school diploma or equivalent
Ability to train and guide other representatives
Proficiency with PCs, Microsoft Office Suite, and intranet navigation
Complex problem-solving and follow-up skills
1+ year(s) in cable operations or telecommunications call centers or equivalent combination of education and experience

Safelite

Cowlesville, NY 14037

Repair chips, cracks and other auto glass related issues on customer vehicles
Ability to communicate orally (via phone) and written (via computer or other electronic means)
Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting
On-the-job training/completion of Safelite SafeTech™ certification
Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday
Ability to stand for extended periods, work in tight spaces, bend and twist body
This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance
Valid state-issued driver's license
Must be 18 years of age or older
Ability to read, write and interpret the English language and technical directions