12+ years of Product Management, Enterprise Platform, Product Ownership, or Business Systems experience.
Experience managing enterprise portfolios, roadmaps, prioritization frameworks, and executive stakeholder relationships.
Experience with Agile, SAFe, Product Operating Models, and large-scale transformation initiatives.
Strong communicator capable of driving alignment and influencing decisions across business and technical teams.
Technical enough to engage with architects and developers, but not expected to be hands-on development or architecture.
Experience managing enterprise ServiceNow portfolios, products, or platforms.
Experience with ServiceNow modules including ITSM, ITAM, ITOM, SPM, SecOps, IRM, Employee Experience, or Enterprise Service Management.
Experience driving Product Operating Model (POM/DPOM) adoption and product management maturity initiatives.
Strong understanding of portfolio governance, release governance, prioritization frameworks, and roadmap management.
Experience developing KPIs, OKRs, value realization metrics, and executive-level reporting.
Experience supporting highly regulated enterprise environments.
Ability to partner effectively with architects and engineering teams and understand technical recommendations without being hands-on technical.
Expert Level