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Guest Service Manager

Kansas City,MO

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424 Guest Service Manager jobs in Kansas City,MO

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Lead Guest Services Team Member

Pilot Company

Kansas City, MO 64118

$15-$18.75/hr
OnsiteUrgently HiringFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
  • Pay Rates Starting between: $15.00 - $18.75 / hour
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Guest Services Leader

Pilot Flying J

Kearney, MO 64060

$15.70-$23.33/hr
Flexible Schedule
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Restaurant Server - Up to $150/shift!

Perkins Restaurant & Bakery - CyHawk Hospitality

Gardner, KS 66030

~ 39 min OnsiteUrgently Hiring

  • Servers
  • Greet guest in a courteous and respectable way when seated at station
  • Welcomes guests immediate upon seating with a non-scripted greeting
  • Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests' needs
  • Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately
  • Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step
  • Actively engage Guests who have concerns and remedy them
  • Ensure that each Guest is 100% satisfied with his/her dining experience
  • Clean – Keep tables/station, pantry line area and dining room common areas clean
  • Completes assigned Perkins cleaning system duties
  • Attends to any additional guests' needs or requests
  • Maintains dining area – pre-bussing, detailing etc.
  • Maintains cleanliness of his/her stations and pantry
  • Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
  • Executes the service cycle and team responsibilities at all times
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems
  • Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration
  • Processes Orders
  • Writes guest check and/or operates POS equipment pursuant to company policies
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
  • Assists Team Members
  • Maintains service stations, garnish line, service bar and common areas of the restaurant
  • Restocks service station with glasses, tea, ice and plates
  • Restocks garnish line
  • Fills condiments
  • Sorts, polishes and rolls silverware
  • Cleans mirrors and artifacts
  • Runs food for all servers to ensure hot food is served hot
  • Maintains cleanliness of dining room, and pantry area
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New, Posted 1 hour ago
Assistant Manager

BACH TEAM LLC

Kansas City, MO 64118

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Shift Manager - Urgently Hiring

Panera Bread - North Oak

Kansas City, MO 64127

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Automotive Tool Sales/Route Manager - Full Training

Mac Tools

Liberty, MO 64068

Flexible Schedule

  • Strong credit profile
  • Initial down payment
  • Financial strength is a key factor in our franchise approval process
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Store Manager

Dollar General

Grandview, MO 64030

Bilingual Preferred
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Dispatcher

The Parking Spot

Kansas City, MO 64153

$16/hr
Food Service Worker - T-Mobile The Hub 6360

ARAMARK

Overland Park, KS 66251

~ 25 min Onsite

  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure
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Customer Service Manager (Remote)

Rowan Agencies

Kansas City, MO

RemoteFlexible Schedule

  • State and federal laws require licensing to sell certain insurance products
  • Ability to obtain a license is required
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