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Guest Services Hotel

Kansas City,MO

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662 Guest Services Hotel jobs in Kansas City,MO

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Lead Guest Services Team Member

Pilot Company

Kansas City, MO 64118

$15-$18.75/hr
OnsiteUrgently HiringFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
  • Pay Rates Starting between: $15.00 - $18.75 / hour
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Restaurant Server - Up to $150/shift!

Perkins Restaurant & Bakery - CyHawk Hospitality

Gardner, KS 66030

~ 39 min OnsiteUrgently Hiring

  • Servers
  • Greet guest in a courteous and respectable way when seated at station
  • Welcomes guests immediate upon seating with a non-scripted greeting
  • Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests' needs
  • Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately
  • Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step
  • Actively engage Guests who have concerns and remedy them
  • Ensure that each Guest is 100% satisfied with his/her dining experience
  • Clean – Keep tables/station, pantry line area and dining room common areas clean
  • Completes assigned Perkins cleaning system duties
  • Attends to any additional guests' needs or requests
  • Maintains dining area – pre-bussing, detailing etc.
  • Maintains cleanliness of his/her stations and pantry
  • Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
  • Executes the service cycle and team responsibilities at all times
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems
  • Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration
  • Processes Orders
  • Writes guest check and/or operates POS equipment pursuant to company policies
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
  • Assists Team Members
  • Maintains service stations, garnish line, service bar and common areas of the restaurant
  • Restocks service station with glasses, tea, ice and plates
  • Restocks garnish line
  • Fills condiments
  • Sorts, polishes and rolls silverware
  • Cleans mirrors and artifacts
  • Runs food for all servers to ensure hot food is served hot
  • Maintains cleanliness of dining room, and pantry area
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Guest Services Leader

Pilot Company

Kansas City, MO 64118

$15.70-$23.33/hr
OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required
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Breakfast Cook/Banquet Prep

The Hilton President Kansas City

Kansas City, MO 64105

$17-$21/hr
$500 bonus
OnsiteUrgently HiringFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • Ability to obtain a Kansas City Food Handler permit is required
  • Three or more years of experience in hospitality food preparation is preferred
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New, Posted 11 hours ago
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Guest Services Manager

GREAT WOLF LODGE

Kansas City, KS 66111

~ 16 min OnsiteChat NowFlexible ScheduleEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma or equivalent education/experience
  • 1+ year previous Front Desk/Guest Service management experience
  • Must be flexible regarding schedule, based on business demands
  • Previous experience demonstrating strong customer service
  • Successful completions of a criminal background check and drug screen
  • Ability to lift up to 20 pounds
  • Able to sit and/or stand for long periods of time
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VP of Hospitality & Guest Experience – Stadium Leader

Levy Restaurants

Kansas City, MO 64118

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Lead Guest Services Team Member

Pilot Flying J

Kearney, MO 64060

$15-$18.75/hr
No ExperienceFlexible Schedule
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Restaurant Line Cook

Perkins Restaurant & Bakery - CyHawk Hospitality

Gardner, KS 66030

~ 39 min OnsiteUrgently Hiring

  • Cook**s** for Perkins Restaurant in Gardner
  • Prepares menu items according to company policies, procedures, programs and performance standards
  • Maintains cleanliness of the kitchen at all times
  • Uses, maintains and cleans all kitchen equipment
  • Stocks and rotates products on line to ensure they are within shelf life standards
  • Has sufficient knowledge of recipes, menu items and prep procedures
  • Prepares prep items according to guest request within company standards and following food safety and sanitation procedures
  • Controls Food Cost
  • Ensures products are accurately portioned and prepared as specified by recipes
  • Utilizes FIFO (first in first out) standards when preparing items
  • Maintains cleanliness of the kitchen, prep areas, coolers and storage areas
  • Follows proper safety procedures and policies concerning food handling, rotation and storage
  • Conducts line sweeps throughout the shift
  • Clean as you go throughout the shift
  • Understands OSHA requirements and health department standards
  • Maintains cleanliness of all equipment on line and other areas as directed by the Kitchen manager or Manager on duty
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems
  • Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration
  • Assists Team Members
  • Preps items according to recipes and procedures
  • Assists dishwasher with washing and restocking dishes, pots, pans and utensils
  • Assist front of house staff with cleanliness of dining room
  • Provides guest service by communicating and cooperating with the front of house staff
  • This franchise is independently owned and operated by a franchisee
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Service & Sales Representative (MCI) - Full-Time & Part-Time

CLEAR

Kansas City, MO 64153

OnsiteUrgently Hiring

  • Must be 18 years of age or older
  • High school diploma or GED equivalent required
  • Completion of all required airport and government security screening processes, including SIDA badge eligibility
  • SF-85 screening, depending on your work assignment
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New, Posted 12 hours ago
Poached Jobs
PM Line Cook

Hilton Hotels

Kansas City, MO 64105

$17-$21/hr
$500 bonus
Flexible Schedule

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