2+ years of desktop support, technical support, or IT support experience in an enterprise environment.
Experience supporting:
* PCs and laptops
Experience supporting:
* Tablets and mobile devices
Experience supporting:
* Scanners and barcode devices
Experience supporting:
* Network and local printers
Experience supporting:
* Hardware peripherals
Experience with PC imaging, deployments, hardware refreshes, and workstation lifecycle management.
Hands-on experience with Microsoft Autopilot or similar endpoint deployment technologies.
Strong troubleshooting skills across Windows operating systems, hardware, software, and peripheral devices.
Experience providing both deskside and remote technical support.