Bachelor's degree in information systems /technology, Computer Science, Business Technology, Supply Chain or an equivalent combination of education and work experience
Minimum 1 year of experience supporting Warehouse Management Systems (WMS) and related technology platforms
Knowledge of supply chain operations, logistics, inventory management, and distribution processes
Understanding of distribution center workflows, cycle counting, inventory control, and multi-channel fulfillment operations
Experience with barcode scanning technology, RFID systems, database integrations, and data analysis
Ability to support and troubleshoot mobile devices, scanners, printers, computers, and other end-user technology solutions
Experience diagnosing and resolving hardware, software, application, and network connectivity issues in a fast-paced operational environment
Familiarity with technology asset management, including device provisioning, inventory tracking, maintenance, and decommissioning