High school diploma or equivalent required
Required Kentucky HVAC certification or license, or ability to obtain/maintain required Kentucky certification based on job responsibilities and business needs.
Strong understanding of HVAC systems, including furnaces, air conditioners, heat pumps, air handlers, rooftop units, mini-splits, ventilation products, and basic controls.
Ability to read and interpret wiring diagrams, installation instructions, service manuals, and product specifications.
Strong troubleshooting and mechanical aptitude.
Comfortable using computers, customer management systems, parts lookup tools, manufacturer portals, and common business applications.
Proficient with Microsoft PowerPoint and able to use presentation tools to support training and communication.
Comfortable using mobile devices and applications, including iOS and Android platforms.
Ability to sit, stand, walk, and use a computer for extended periods.
Ability to lift or move HVAC parts and materials as needed.
Ability to review technical documents, labels, wiring diagrams, and product information.
Ability to use computers, mobile devices, and presentation equipment as needed for support and training activities.
Technical troubleshooting
Product knowledge
Computer and mobile technology skills