This role requires the ability to work lawfully in the U.S. without
employment-based immigration sponsorship, now or in the future.
Ability to read, write, speak and understand English
Demonstrated knowledge of Microsoft Excel
Demonstrated knowledge of Microsoft Access
Ability to analyze and interpret data
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of cable television products and services
Knowledge of Aspect eWorkforce Management or similar application (IEX, Blue Pumpkin, etc.)
Knowledge of database applications (SQL, Oracle, Access, etc.)
Bachelor´s degree in statistics, business, related field, or equivalent experience
Workforce management scheduling and forecasting software - 2
Inbound contact center experience - 2
