599 Case Manger jobs in Knoxville,TN

Part-Time (15-20 hours weekly), Hourly
Under the general supervision of the Justice for Families Program Coordinator, provides supervision and oversight for families utilizing the OVW Justice for Families supervised visitation and safe exchange program in Anderson County
Provides supervision for families who have a history of domestic violence in order to ensure a safe, secure environment for visitation and exchanges to occur
Delivers non-judgmental services with an emphasis on healthy relationships and healing from violence in a safe and supportive environment
The Duties and Responsibilities of this position are to:
Using knowledge of YWCA programs and policies, promotes YWCA Knoxville and the Tennessee Valley's Mission Statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program
Participates in YWCA activities as required
Recruits, develops, and maintains positive relationships with community partners including court personnel
Ensures successful execution of programming focused on safety, empowerment, and understanding of the dynamics of domestic violence
Provides trauma-informed supervision and coordination to families who have experienced violence within their relationships
Documents observations during visits and exchanges
Intervenes during the visits or exchanges if a parent's behavior becomes unsafe for the child(ren)
Reports all incidents of suspected child abuse or neglect to Program Coordinator, as well as following all mandated reporting policies
Provides a safe environment for families by upholding all security policies and procedures
Keeps the visitation center clean and orderly and prepares the visitation center prior to families arriving
Ensures age-appropriate items are available prior to visits
Assists in visitation scheduling utilizing best practices and guiding principles of supervised visitation programming
Conducts intake interviews with new clients and facilities goal planning with participants using a trauma-informed approach, in addition to assessing for appropriateness for services
Maintains professional relationships with parents, family members, and children
Treats all family members with respect and without judgement
Participates in ongoing assessment and evaluation of the family's goals
Provides verbal feedback to families regarding their conduct and progress in the visits
Responsible for tracking statistical data for assigned clients, continual data quality, and input of services and goals as directed
Ensures successful execution of standards, policies and procedures of confidentiality, and programming focused on empowerment and safety
Works collaboratively as an integral part of the YWCA Victim Services team, offering guidance and support to other staff
Attends scheduled staff and agency-wide meetings
Assists the Justice for Families Program Coordinator in special projects as requested and understands flexibility is a key component of the position
Assures that confidentiality is maintained regarding all client information and agency proprietary information, including but not limited to record storage, organization, and maintenance in compliance with VAWA, HIPAA, and other confidentiality policies, laws, and requirements
Other duties as assigned
Pay Information: $20/hour
Schedule: Primarily Tuesday through Thursday
15-20 hours weekly
Days and hours vary; Consistent evening and weekend hours are expected
Work Location: 1660 Oak Ridge Turnpike, Oak Ridge 37830

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$300 bonus

~ 21 min OnsiteHealth Insurance

Valid Class A CDL
21 years of age or older
6 months OTR tractor-trailer experience in the last 3 years
Good MVR (reviewed case by case)

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0 – 2 years' related experience

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