High School Graduate
2 or more years of experience in call center-based customer service, health care call center or Emergency Dispatch Call Center.
Experience talking, typing and listening simultaneously in a customer service environment.
Experience utilizing Call Center Software to answer, transfer, page and email in a customer service environment.
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.