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Analyst It Support

Lisle,IL

601 Analyst It Support jobs in Lisle,IL

Featured Opportunity

Student Support Caregiver - Relocation to Hershey, PA Required

Milton Hershey School - Crest Hill, IL

Milton Hershey School - Crest Hill, IL

Student Support Caregiver - Relocation to Hershey, PA Required
New, Posted 23 hours ago
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Information Technology Professional (IT Support)

U.S. Navy

Clarendon Hills, IL 60514

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 18 minHealth InsuranceRetirement Benefit

  • Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
  • Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
  • Perform IT operational and maintenance tasks, as assigned
  • Perform audits and documentation for IT inventory (hardware and software) and system access
  • Responsible for user registration and role setting for business systems
  • Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
  • Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
  • Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
  • Deploy and administer technology solutions
  • Collaborate with Global and other regional technology teams for solutions
  • Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
  • Highly motivated with the ability to work independently and as part of a team
  • Ability to evaluate data, analyze, and problem solve.
  • Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
  • Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
  • Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
  • Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
  • Some travel and flexibility in work hours is required.
  • Ability to take part in on-call rotation is required.
  • 2+ years of modern systems management
  • 2+ years of application and cloud service management
  • 3+ years of desktop and application IT Support
  • 3+ years customer service experience in IT Support
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Reliability Engineer

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Chicago, IL 60629

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Senior Data Scientist, Responsible AI

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Chicago, IL 60629

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Food Safety Manager

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Chicago, IL 60637

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KPMG

Chicago, IL 60642

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