At least 1 year of experience in an administrative support role, preferably within a health care environment supporting correspondence or clinical communications, or equivalent combination of relevant education and experience.
Strong attention to detail, and ability to work within regulatory and internal requirements for letter generation.
Strong organizational and time-management skills, and ability to manage multiple letter queues and deadlines.
Excellent verbal and written communication skills, and ability to ensure clarity and precision in all correspondence.
Willingness to learn and adapt to new programs, software systems, and lines of business.
Ability to research, obtain feedback, and integrate necessary adjustments into letters to meet quality standards.
Ability to manage multiple tasks simultaneously, and ensure quality and compliance in all produced correspondence.
Ability to maintain confidentiality and ensure compliance with all relevant guidelines, regulations, and policies in processing of clinical correspondence.
Ability to work effectively in a fast-paced, high-volume environment, maintain accuracy and meet deadlines.
Ability to collaborate effectively with team members and internal departments.
Basic Microsoft Office suite/applicable software program(s) proficiency.