1+ year of hands-on hardware troubleshooting, break/fix, or technical support experience
Experience building, repairing, upgrading, or troubleshooting computer systems, gaming PCs, workstations, or servers
Basic understanding of computer hardware, server architecture, and networking fundamentals
Experience troubleshooting hardware issues using structured problem-solving techniques
Ability to stand, walk, bend, and work on your feet for up to 12 hours in a data center environment
Ability to lift and move server hardware and equipment as needed