Previous experience in Epic is preferred
Two years' experience in a revenue cycle role in a medical billing setting or customer service environment, including significant direct customer contact by phone or in person is preferred.
FQHC billing and Accounts Receivable experience is preferred
One year of experience in working with customer calls or in a call center is preferred
Certified Revenue Cycle Representative (CRCR) certification preferred
Strong customer relations skills preferred
Knowledge of coding/billing preferred
Knowledge of medical/dental terminology and data entry preferred
Knowledge of accounts receivable processes preferred