Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of IT change management, release management, infrastructure operations, platform engineering, or technical project management experience.
Advanced knowledge of ITIL, enterprise infrastructure, and operational controls.
Demonstrated experience with servers, operating systems, virtualization, storage, middleware, hybrid cloud, resiliency, and maintenance coordination.
Advanced knowledge of enterprise infrastructure operations and platform lifecycle practices.
Ability to evaluate infrastructure dependencies, resiliency, capacity, implementation plans, and recovery strategies.
Demonstrated experience coordinating complex maintenance activities across shared technology environments.
Strong understanding of operational risk, service reliability, and control requirements.