Experience working with Voice of Customer platforms, including Forsta or Qualtrics.
Experience with business intelligence and data visualization tools such as Tableau or Power BI.
Experience supporting survey configuration, reporting administration, or platform optimization.
Experience managing multiple priorities and delivering work in a fast-paced environment.
Experience using data storytelling to turn complex findings into clear, actionable recommendations.
Knowledge of customer experience measurement, survey methodology, or Voice of Customer best practices.