3012 Help Desk Support Distribution Shipping jobs in Matthews,NC

During entire shift

Maintain established business hours

High school diploma or equivalent education

6+ months of specialized experience

Ability to stand during entire shift, excluding meal and rest periods

Ability to move and lift 55 pounds

Ability, on a consistent basis, to bend/twist at the waist and knees

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Discretionary and profit-sharing bonuses

Optional Employee Stock Purchase Plan

Matching 401k plan

Paid time off for vacations, holidays and sick time

Medical, dental and vision insurance

Available to work a set schedule that may be changed by management based on the facility's needs.

May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

4 years of experience in distribution center/warehouse operations or related area OR Bachelor's degree in supply chain management, Transportation, Industrial Engineering, Business, or related field

Minimally must be able to lift 25 pounds without assistance

Ability to lift up to 70 pounds.

Basic math and reading comprehension skills

Basic computer skills, including working knowledge of Microsoft Office

Proven record of complying with safety requirements

Available to work a set schedule that may be changed by management based on the facility's needs.

Experience building a culture of safety among direct reports and peers

Leadership experience with direct report responsibility

Experience mentoring and coaching others

Experience monitoring the work of others to ensure quality

Experience working with and communicating to leadership

Previous leadership roles in other Lowe's supply chain facilities, or leadership roles in Corporate-led initiatives

Experience with software applications such as Microsoft Office and/or a Warehouse Management System

Bi-lingual skills, if applicable to the facility

$15 per hour

Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:

Completing certification and servicing at least 10 hours in Week 1: $50

Servicing at least 10 hours in Week 2: $50

Servicing at least 30 hours per week in Weeks 3 and 4: $200

Access to program experts who are available to meet with you upon request

Free certification to provide you with the information you need to be successful as a Customer Service Representative.

Exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Flexible scheduling

Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.

A minimum of 20 hours per week

Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET

You'll need a quiet, dedicated workspace

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

A PC with Windows 11 (Macs and Chromebooks are not supported at this time)

At least 8GB of RAM, with at least 4GB available for use

A processor capable of reliably running all required software and programs simultaneously

Up-to-date antivirus software

Dual monitors, each capable of displaying at least 1024 x 768 pixels

A USB noise-cancelling headset

A webcam for your Certification experience

A smart phone to facilitate dual-factor authentication

You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.

We do not currently contract with anyone outside of the US.

Each independent contractor services a minimum of 20 hours per week

At least one year of experience in a call center customer service environment is preferred

Medical office, pharmacy, or non-clinical medical experience is very helpful