Associate's degree or higher preferred
Self-defense knowledge, training, and familiarity with firearms is preferred, but not necessary
Sales and customer service experience
Strong phone and written communication skills
Patience, empathy, and real listening. The curiosity to ask better questions
Confidence prescribing a next step, not just presenting options
Comfort with software applications, systems, and digital communication
A pull toward the mission of responsible self-defense
The courage to stand watch when the conversation gets hard