1397 Call Center Representative jobs in Miami, FL

At&t

Miami, FL 33135

Bilingual (English/Spanish)
Full-time
Report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Work From Home (WFH) Requirements: verified internet service with a minimum of 12mb upload speed and 18mb download speed
Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started
Workspace audits will be conducted
Available, accessible, and accountable to work during established work schedules and shifts
Comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies

Alorica

Cutler Bay, FL 33157

High school diploma or GED

Within 15 miles of Cutler Bay, FL

NexRep

Miami, FL

US Work Authorized

NexRep contracts with people in 31 states.
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
We do not currently contract with anyone outside of the US.
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
16GB of RAM
250GB of hard drive space
An Intel i3 9th Gen Processor or newer
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your Certification experience

Hire Standard Staffing

Miami, FL

Must be a U.S. or Canadian citizen.
Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.

Safe Haven Security

Hollywood, FL 33024

High School diploma or equivalent
Valid driver's license, auto insurance, and reliable transportation
Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather