2288 Customer Experience Program Manager jobs in Miami,FL

Comprehensive health benefits, which may include medical, vision, and dental.

Employment Assistance Programs

Health and personal time off (HPT)

Leave programs as eligible

Competitive 401(K) plans

Life insurance

Supplemental medical coverage

Critical care insurance

Pet insurance

FSA plans

Retailer discounts

Working within a structured schedule that includes a variety of shifts.

High School Diploma or equivalent

18 years of age or older

Proven call center experience

Typing 30 WPM

Proficient in PC operation and navigation

Entry-level network troubleshooting

Ability to set up home Wi-Fi network

Ability to set up and configure a router or switch

Core proficiency with a laptop or desktop computer

During entire shift, excluding meal and rest periods

Maintain established business hours

High School diploma or equivalent education

1+ year of related experience

Ability to stand during entire shift, excluding meal and rest periods

Ability to move and lift 55 pounds

Ability, on a consistent basis, to bend/twist at the waist and knees

Ability, on a consistent basis, to maintain attention and concentration for extended periods of time

Ability, on a consistent basis, to work with minimal supervision

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Prior supervisory experience preferred

Competitive pay

Performance-based incentives

This position may be eligible for performance-based incentives/bonuses.

Eligible for Sales Commission

Comprehensive health and wellness coverage

A 401(k) match

Paid time off and eight paid holidays

Continuous learning and leadership development

Merchandise discounts

Employee Assistance Program with mental health counseling and legal/financial advice

401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more

Full Time

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week.

Flexible availability, including days, evenings, weekends and holidays

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Read and understand employment policies and safety rules/procedures in English

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

3–5 years of relevant retail, beauty, or leadership experience preferred