1+ years in hospitality, reservations, or high-touch customer service
Comfort working in a tech-forward environment. We run a modern, fully integrated stack and expect our team to use it well:
Reservations & Operations: Escapia, Breezeway
Communications: Slack, Microsoft Outlook
Project Management: Asana, Airtable
AI Tools: Claude AI and ChatGPT - we actively use AI to work smarter, communicate better, and move faster, and we want teammates who embrace that, not avoid it
Hardware: Apple ecosystem exclusively (iPhone, iPad, MacBook) - fluency is expected