Hardware
Help desk
Nexthink
Technical support
Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems.
Knowledge of existing and emerging information technologies.
Understanding the business of partners and their local technical environment.
Ability to manage small, local projects applying technology to business problems.
Excellent troubleshooting
Experience with PC hardware repair.
Ability to lift and move computer equipment up to 40 pounds.
Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution.