DSQR (Delegated Supplier Quality Representative) Role - Aerospace/Government
SAFETY
Promote safe practices and adhere to all safety requirements including housekeeping practices, chemical labeling, and proper use of Personal Protective Equipment (PPE).
Ensure hosted guests and visitors are aware of and adhere to safety requirements and PPE.
QUALITY
Obtain and maintain required training and certification necessary to act as DSQR for multiple customers.
Complete First Article Inspections (FAI), including product measurements and overinspection as required.
Conduct customer source inspection and promote product acceptance.
Read, interpret, and adhere to Timken and Customer written specifications and product drawings.
Support disposition of non-conformances and be a PACE member for MRB.
Support response to quality concerns during product manufacture.
Perform internal audits as required.
Perform Outgoing Quality Audits as required.
Support customer complaint investigations.
Investigate RGA issues and provide reports to Quality Manager.
Develop and review required quality documents.
DELIVERY
Approve product for shipment on behalf of the customer when applicable.
Coordinate efforts to obtain customer approval of process and product changes and deviation requests via customer portals.
Communicate issues that may prevent timely shipping of product.
OTHER
Support customer visits and external audits.
Communicate with all areas of operations, engineering, support areas, Corporate Sales and Customer Service.
Ability to coach others in proper Quality practices and customer requirements.
Communicate effectively with customers and source inspectors and present a positive image of Timken at all times.
Travel may be required but no more than 10%
Other duties as assigned by Manager
Quality Technician Role (in addition to DSQR essentials above) - All Value Streams:
Act as the First Contact for Quality in Operations Help Chain
Follow all Procedures and Control Plans specific to this job and assisted job functions.
Perform measurement of product to support customer complaints and disposition activities.
Act as PRB member for nonconformance tickets and collect tickets for MRB, as required.
Recognize and support opportunities for Corrective Action and Continuous Improvement.
Support RGA and customer return transactions.
Communicate with all areas of operations, engineering, support areas.
Ability to coach others in proper Quality practices.
Support initiatives to improve overall plant performance.
This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations.
Candidate must be authorized to work in the US.