Experience supporting AV technology in conference rooms, training environments, or corporate office settings.
Familiarity with Microsoft Intune, Microsoft Entra ID (Azure AD), and Active Directory.
Experience with computer imaging, device deployment, and IT asset management.
Experience providing executive or VIP support.
Familiarity with enterprise IT ticketing systems and remote management tools.
CompTIA A+, Microsoft, or other relevant IT certifications.
Bachelor's degree in Information Technology or a related field.