1064 Call Center Supervisor jobs in NJ
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Care Manager

Sunrise Senior Living

Franklin Lakes, NJ 07417

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • CPR Certificate and First Aid as required by state/provincial regulations
  • Must be at least 18 years of age
  • High School diploma/GED accepted and may be required per state/provincial regulations
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Operations Director

MSI

Edison, NJ 08818

$115,000-$135,000/yr

Within 15 miles of Edison, NJ

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Strong knowledge and understanding of Distribution and Warehouse Management applications
  • A minimum of 5 years of supervisory/management experience
  • Must have supervised at least 50+ team members
  • Must have 5 years of Distribution Center Operations experience
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Wealth Management Fraud & Claims - Sr. Fraud Analyst

Bank of America

Pennington, NJ 08534

Onsite

  • Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
  • Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience
  • Ability to engage with clients while navigating multiple screens - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
  • Communicates effectively and confidently with all clients to make their financial lives better
  • Ability to learn and adapt to new information and technology platforms
  • Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
  • Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
  • Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information
  • Minimum of an intermediate level of proficiency with computers and current technology
  • 1+ years of fraud servicing or call center experience
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