OThis position is based in Nashville, Tennessee
Candidates must be able to work on-site according to the team's schedule
Role Overview As a Process Architect (Technical Writer), you will lead the design, documentation, and continuous improvement of operational processes that support Oracle's global data center facilities
Design and document end-to-end operational processes for mission-critical data center operations across electrical, mechanical, environmental, security, and compliance domains
Translate complex technical and operational workflows into clear, accurate, and actionable documentation for a globally distributed operations workforce
Author and maintain high-quality SOPs, MOPs, EOPs, emergency response procedures, and engineering standards, ensuring consistency, usability, and technical accuracy
Ensure all documentation aligns with applicable industry standards and frameworks, including ITIL, ISO 27001 / 14001, ASHRAE, NFPA, and Uptime Institute Tier guidelines, as well as Oracle internal security and compliance requirements
Manage document lifecycle activities, including version control, change tracking, peer review coordination, and audit readiness, supporting internal and external compliance needs
Collaborate with automation, IT, and facilities engineering teams to integrate operational documentation into Oracle's digital knowledge and workflow platforms
Contribute to continuous improvement efforts by identifying process gaps, incorporating operational feedback and incident learnings, and updating documentation to support safer, more reliable execution
Exceptional technical writing and information architecture skills, with the ability to synthesize complex operational and technical workflows into clear, compliant, and globally accessible documentation
Strong change-management and stakeholder-engagement capability, translating operational objectives and risk considerations into structured, measurable, and adoptable standards
Solid project execution and organizational skills, including experience managing documentation initiatives across multiple workstreams, priorities, and stakeholders
Hands-on experience with digital documentation and process tools, such as Confluence, SharePoint, Visio, and BPM or workflow platforms
Experience supporting knowledge transfer through process walkthroughs, documentation reviews, and technical training sessions for geographically distributed teams
Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted
Career Level - IC4
Oracle is an Equal Employment Opportunity Employer
Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D; 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance':
